The session ends. The data doesn't.
Every new-hire session generates questions you're not capturing. Live queue chaos means urgent queries get missed. Lost resolution data means the next cohort walks into the same gaps.
Hand-raising breaks at scale.
It can't show you who's urgent in the moment, and it leaves you nothing once the session's over.
Queue. Knowledge base. Analytics. AI.
Live queue for trainers and students. Session analytics for L&D leads. Org-wide patterns for managers. A knowledge base that feeds AI-drafted answers, getting smarter with every cohort.
One view, every live question
You see every question the moment it comes in, sorted by urgency. Customer on hold is already at the top. Resolve in one click, and the queue moves on.
Ask once, see where you stand
Pick urgent or standard, type your question, and you're in the queue. You can see your position in real time. When the trainer reaches yours, you'll know.
Urgent
Customer on hold or waiting on you.
Standard
Quick question, no rush.
Session data, ready to act on
Every question from the session is there: urgency flag, timestamp, full query text. The summary is ready to export the moment the session ends. Cohort 6 doesn't have to repeat cohort 1's mistakes.
Organisation-wide visibility
See every trainer's sessions from one view. Urgency breakdowns, question volumes, and wait times, all in one place. Patterns that appear across multiple trainers surface automatically, so you can act on curriculum gaps before the next cohort starts.
Curate once, answer automatically
Build a shared article library from resolved session questions. Every time a new question matches a published article, the AI drafts an answer before the trainer even sees it. The base gets smarter with every cohort.
Answered before they wait
When a student submits a question, the system checks your knowledge base for a match. If it finds one, a suggested answer goes straight to the student. They confirm it resolved their issue or dismiss it and stay in the queue. Common questions close in seconds.
Data privacy built in, not bolted on.
Per-trainer pricing. Any team size.
Per-trainer, not per-student — matches how training teams are actually staffed.
- Live queue, unlimited sessions
- Structured session exports
- 90-day data retention
No credit card required. Cancel anytime.
- Everything in Starter
- Unlimited AI + pattern detection
- 20 KB documents, 1-year retention
No credit card required. Cancel anytime.
- Unlimited trainer seats
- Custom knowledge base + retention
- Dedicated support + SLA
Before you start your trial.
Product fit
No — it works alongside whatever you already have. Your LMS handles courses and completion records. This fills the gap it leaves: the live questions new hires ask during sessions, sorted by urgency and captured so nothing disappears when the session ends.
You sign up and invite your trainers by email. They click the link, set a password, and they're ready. That's it.
Trainees don't need accounts. When a session starts, the trainer shares a link or a 6-digit code and everyone's in. Nothing for IT to touch, nothing to repeat for each cohort.
No. They join with a link or code the trainer shares and start asking questions immediately — nothing to sign up for, nothing to remember.
A new hire with a customer on hold shouldn't have to stop and create an account. It also means very little personal data enters the system in the first place, which simplifies things for everyone.
The AI layer
When a trainee submits a question, it checks your knowledge base before the question joins the queue. If there's a match, the trainee gets a suggested answer straight away — they can mark it as helpful or stay in the queue if they'd rather talk to someone.
It only ever surfaces answers your team has already written and approved. It's not trying to handle things on its own.
When a trainer resolves a question, they can publish that answer to the knowledge base with one click. After that, anyone who asks something similar gets it surfaced before they ever reach the queue.
You don't have to do anything extra — each session gradually builds it out for the ones that follow.
Pricing
Priced per trainer, not per trainee — most teams have a handful of trainers and many more trainees, so per-trainee pricing never made sense.
Starter is £8/trainer/month and covers the live queue and session records. Pro is £12 and adds the AI layer and cross-cohort pattern reports.
The trial is free, no card required. Annual billing saves around 17% if you want to commit.
Privacy
Not much enters the system in the first place. Trainees never create accounts, so there's no profile attached to their questions. What does exist sits in a dedicated database in the region you choose — EU residency is available now.
Rather than list certifications, we'd rather you look for yourself. Start a trial and everything is visible.
Trainers get an email invite and set their own password. Since trainees don't have accounts, IT doesn't need to do anything when a new cohort comes in.
If you're on Enterprise, trainer SSO works through Okta, Google Workspace, or Azure AD.
Is this a full LMS?
No — it works alongside whatever you already have. Your LMS handles courses and completion records. This fills the gap it leaves: the live questions new hires ask during sessions, sorted by urgency and captured so nothing disappears when the session ends.
For Trainers · For L&D · For Enterprise
Your next training cohort starts Monday.
Every session you run without it is a record that doesn't exist.